In today’s cyber threat climate, PSAPs (public safety answering points) need reliable vendors for cybersecurity and technology that they can trust as a partner that has their back. Finding the right partner to provide reliable, honest, and protected services for our nation’s most important forms of communication can prove to be difficult.
It’s important to have diversity and input from people on the front lines involved in the RFP process for vendors and technology providers at your PSAPs. By having multiple stakeholders involved, it allows all areas to be correctly covered and addressed in the RFP.
Our October roundtable on the PSAP/RFP process will feature SecuLore’s in-house expert on PSAPs and Operations Support Manager, Sue Greentree. Sue’s experience includes:
- 35 years of experience as a PSAP call center operator and supervisor
- Active member of NENA and APCO
- Governor appointed Maryland 9-1-1 Board Member – Policies & Standards and Training Subcommittees
- Governor appointed Next Generation 9-1-1 Commission Member chaired by Senator Cheryl Kagan